to log in to your account, click 'Log in' and then use the email address you used to make your purchase with us.

If this is the first time you log in, you must create a password first, you do this by clicking on 'Reset/Create password', then you will receive a link emailed to you where you can choose a password that suits you.

Now you can go to 'Login' to access your account.

To find out what the shipping costs are for the product(s) you put in your shopping cart, go to 'Shopping cart' and/or 'Checkout' to see the shipping for your particular order.

The delivery time differs depending on which shipping option you chose.

- DHL Servicepoint 1-3 working days 'Trackable'

- Pick up at Shrimps in Tungelsta, by arrangement.

Plants bought as an 'non-stock item', then your order will be sent within approx. 5-7 working days. see also Plants / Ordered goods for more info.

Yes, you can track your order by logging into your account to see all status updates for your order.

When we pack your order, you will receive an email from us with a link to your tracking number, this only applies if you have chosen DHL Servicepoint as the shipping option.

Club Shrimps.se is a loyalty bonus program where you as a customer get points for all your purchases with us.

To access your information on Club shrimps.se, you must be logged into your account with us.

Your points that you get when buying us us are valid for 365 days, you can convert these points into coupons that you use when checking out in the store. The coupon converted from the points is valid for 30 days.

Conditions for converting points are that you must be logged in to your account, and a maximum limit for converting points of SEK 100 for each purchase.