To return goods, you must log in to your account with your email and password, if you do not have a password, you can create one by selecting forgot my password.

1. Go to the "My Order History" section of your account.

2. Select the order from which he/she wants to return an item by clicking on "Details".

3. Select the product(s) he/she wants to return by checking the box next to its name.

4. Add the quantity that needs to be returned (in case more than one product needs to be returned).

5. (optional) In the "Item Return" section, add an explanation so that the store team better understands why you want to return this product.

6. Click on "Request return".

The time to change your mind is 14 days, then your package must be returned to us.

• The right of return does not apply to plants.

When we have approved your order return, we will send you an email with your return number/return slip, which can be printed out or written on a piece of paper and included in the return.

Please note that you as the customer are responsible for return shipping, we do not have free returns in our store.

When you return product, we appreciate if we receive a tracking number on the return to. easier to keep track of its arrival.

The product must be in unused condition and must be packaged well so that it is not damaged during the return.

Once we have received and approved the returned item(s), we will issue a refund for the returned item(s).